Voice AI Agent
Streamline Your Business with Quiverflow’s Voice AI Agents
In an era where customer expectations are higher than ever, having an intelligent, always-available voice assistant can transform your business. Quiverflow’s Voice AI Agents provide seamless, automated call handling, ensuring you never miss an important interaction.
What is a Voice AI Agent?
A Voice AI Agent is a fully customizable, AI-powered assistant that handles inbound phone calls for your business. Whether it picks up calls immediately or only when you miss them, the Voice AI Agent ensures your customers receive prompt and professional responses.
How It Works
Agent Setup:
- Name Your Agent: Give your AI assistant a personalized identity.
- Assign a Business Name: Ensure the agent represents your company professionally.
- Select a Voice & Personality: Choose from a variety of voices, accents (American, British, Australian, and more), and personality styles to match your brand.
- Set Time Zone: Align your agent’s responses with your business hours.
Call Handling Preferences:
- Inbound Call Support: The agent can answer calls immediately or only when you miss a call.
- Greeting Customization: Set a personalized opening message, such as: “Hey, you’ve reached Quiverflow. How can I assist you today?”
Define Agent Goals:
- Collect essential customer details like name, email, phone number, and address.
- Capture the reason for the call or the customer’s inquiry.
- Trigger Automations after the call is completed, such as sending follow-up emails or updating CRM records.
- Notify CRM Users: Assign team members to receive call summaries, transcripts, and caller details.
Advanced Configuration:
Deep Prompt Customization: Manually edit the agent’s instructions, background information, and call-handling rules.
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- Set Do’s & Don’ts: Define clear rules on how the AI should respond to different inquiries.
- Trigger Workflows Based on Responses: Automate tasks based on caller inputs.
- Save Custom Fields: Collect and store additional information beyond basic contact details.
- Send Follow-Up SMS: Configure the agent to send automated text messages post-call.
Availability & Call Management:
Assign the agent to specific phone numbers within your CRM.
Set working hours or make the agent available 24/7.
View and manage detailed call logs for insights into customer interactions.
Why Use Quiverflow’s Voice AI Agent?
- 24/7 Availability: Ensure customers receive immediate responses even outside business hours.
- Seamless Customer Interaction: Reduce wait times and improve customer satisfaction.
- Improved Lead Management: Capture detailed customer data and store it in your CRM.
- Automated Follow-Ups: Streamline post-call actions with automated workflows.
- Scalability: Handle multiple inbound calls without hiring additional staff.
The Future of AI-Powered Calls
Currently, the Voice AI Agent focuses on inbound call handling. However, outbound call support is in development and will soon allow businesses to leverage AI-driven outreach.
Upgrade your communication strategy today. Activate your Quiverflow Voice AI Agent and revolutionize the way you handle customer calls!
Your All-in-One Growth Engine
Simplify your entire business with an AI-powered CRM that does more: manage sales, marketing, automations, and AI agents all in one place. Quiverflow gives you unlimited users, unlimited contacts, and limitless potential to scale without the high costs of traditional CRMs.